Client: Farsight Platform: Exintra CMS with custom applications

Farsight is a website we're very proud of, as it is complex, powerful and carries a lot of responsibilities.

Not only is it a website, but it contains the whole fault tracking system through which Farsight manages communications with their installers and site managers for all the sites in which they run off-site security monitoring for clients all over the country

Our system manages all the communications, alerts, responses and sign-off of issues, through a templated, strictly managed process that allows escalation of issues, reminders, and choice of communication method - as well as the in-site alerts, users can be notified by email or SMS messaging.

Again, the intention here was to harness the day-to-day business of the company into the marketing role of making the website a hub for communication with clients and a busy, active site to make it an effective SEO-magnet to attract new business.